Welcome to the Help Center. If you can't find the answer you're looking for, please contact me.
If you still have the original email that you received after purchasing a license, just download the software from the website again and follow the instructions detailed in that email.
If you no longer have the original email and you still use the same email address, you can retrieve your beadtool.net password by visiting the Password page.
If you have changed your email address, please contact support so we can take care of it.